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Fire & Water - Cleanup & Restoration

West Hartford Winter Storm Burst Pipe Cleanup

What Happened?

Recently, a West Hartford winter storm burst pipe cleanup was handled by SERVPRO. This cleanup was not like many other water damage disasters that occur in basements and bathrooms. This water damage came while away on a family vacation, a winter storm burst a pipe under the sink in the kitchen of this home. The water ran for days and damaged all the kitchen counters and center island. They all had to be removed and thrown away. It also flooded the playroom in the basement ruining all the kids’ toys and electronic equipment.

West Hartford Winter Storm Burst Pipe Cleanup

This West Hartford winter storm burst pipe clean up was now both a water damage and mold remediation job because this home was exposed to having longer than a 24 hour period of water damage exposure. Stemming from the initial pipe damage, we needed to bring in more than a couple of teams to tackle this disaster. Now with a flooded kitchen and flooded basement, our water extraction experts were being put to the test with everything from fixing water damaged drywall to a full water extraction. 

How did we do?

The homeowner of this West Hartford winter storm burst pipe cleanup was very supportive and surprised with how we handled the water in the basement with water leaking from the ceiling even and not only through the stairway. The whole family was devastated, but our water damage professionals truly gave them hope when they were shown our contents restoration where we believe and make as much possible with restoring instead of replacing their water-damaged electronics and kids toys from their basement.