About SERVPRO of West Hartford

SERVPRO of West Hartford is a female minority-owned business

Owner - Noemi T DiCristofaro, MD
Noemi received her Bachelors of Science in Chemistry and Biochemistry from New Mexico State University and an MD from the University of New Mexico School of Medicine. After practicing medicine in Connecticut she decided to use her strong business capabilities and purchased SERVPRO of West Hartford. Her business ventures quickly expanded to multiple businesses servicing residential and commercial customers in the areas of Fire, Water, Mold, Storm, Asbestos, and Biohazard Damage Cleanup. As well as Restoration and Construction Services in Commercial and Residential General Contracting. Her SERVPRO franchises have been a strong success and grown to be the largest SERVPRO in Connecticut and one of the 12 largest in the nation.

Water Damage Restoration Services | SERVPRO of West Hartford 

We've Got The Most Wonderful Water Damage Restoration Services In West Hartford, Connecticut

Our Mission

There's this notion that restoration professionals need to be prepared for disaster at any time. That's why fires and water losses are some of our most popular callouts. This means that we're used to dealing with unpredictable situations around-the-clock.

Not only that, but our response team is always ready to strike into action at any moment. In addition to this, our experts are accredited in everything from:

  • Asbestos mitigation
  • Biohazard cleanup
  • Mold mitigation

On top of this, we have tons of teams to contractors at the ready for any emergency board up for repair work. At the end of the day, our mission is simple: to help "customers need to get back in business, back to their lives."

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Our Story

SERVPRO franchise owner Noemi DiCristofaro has a passion for helping others restore their homes after catastrophic fires, storms, and other events. You have enough to worry about dealing with insurance adjusters after a disaster strikes. Noemi DiCristofaro and her team deal with the insurance companies to make sure that you are treated fairly and receive the coverage that you are entitled to.

Since opening their business, Noemi has been recognized and won several corporate awards for her dedication to excellence within the SERVPRO community. Our entire team is highly trained and handpicked by Noemi DiCristofaro to provide the most reliable service. We have been individually recognized as one of SERVPRO's top workplaces. We provide a high-level of initial and ongoing training at SERVPRO’s corporate training facility as well as regular IICRC-industry certification. While our talented and dedicated team is proud to serve our local community, we have been called upon by SERVPRO to support cleanup efforts all over the country. We have traveled as far as North Carolina to assist after a major environmental disaster. No job is too large or small for our team.

At SERVPRO of West Hartford, we understand the worry and stress that comes with water or fire damage. Besides disrupting your life, it also causes your business or home to suffer as well. That's why our goal is clear: to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of West Hartford specializes in:

  • Cleaning up and restoring residential and commercial property
  • Fire damage, smoke damage, water damage
  • Mitigating mold and mildew from your home or business

That's because our staff is expertly trained in property damage restoration services. From initial training at SERVPRO’s corporate training facility to standard IICRC-industry certification, have no fear - our team is equipped with the skills to restore your home or business. With a national system of qualified franchises, no water, fire, or smoke damage is too big or too small for SERVPRO of West Hartford.

Want to schedule service for your home or business?

Rest assured: since 1967, SERVPRO is the group of restoration and cleaning friends you trust and love.

Our Certifications

One of the best parts about working with SERVPRO of West Hartford is that our range of certifications includes:

  • Accredited Asbestos Abatement Contractor/Supervisor
  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

To learn more about SERVPRO of West Hartford, contact our team of representatives today!

Our Fire Damage Services

A fire at your commercial or home property can be truly devastating. 

It gets worse: fires typically result in damage from more than just flames and heat. Soot damage and smoke damage are also common. Not to mention water damage from the local firefighters that put your fire out.

After you undergo fire damage, you are often in a state of shock. To make matters even more difficult, you need to make important decisions fast. But when you get in touch with SERVPRO of West Hartford, you are guaranteed to connect with skilled experts who know how to restore your property and handle your disaster.

Besides this, we will be sure to get your structure back to pre-fire condition, thoroughly and quickly. How do we know this? Luckily for you, we are experts in the restoration of everything from buildings and furniture to personal possessions from:

  • Fire damage
  • Soot damage
  • Smoke damage

Since each fire and smoke damage situation is completely different, each and everyone needs a special solution tailor-made for your specific conditions. In case you didn't know, soot and residue are left behind when various materials burn. Plus, the damage they create differs widely, which requires specific cleaning procedures. That's why the steps listed below are meant to show our process for the standard fire damage restoration.

Read more about our fire damage restoration process below:

  • Emergency Contact
  • Inspection and Fire Damage Assessment
  • Immediate Board-Up and Roof-Tarp Service (if needed)
  • Water Removal and Drying (if water damage is present)
  • Removal of Smoke and Soot from All Surfaces
  • Cleaning and Repair
  • Restoration

Our Water Damage Services

After water disasters, all you need to do is get in touch with the water damage restoration pros at SERVPRO of West Hartford. First of all, we will fully restore your business, your home, and your possessions to pre-damage condition. Also, our local Connecticut crews will extract the water from your property faster than ever before.

Then, we will make sure that we dry your property as thoroughly as possible. This is done by using our state-of-the-art equipment that includes:

  • Pumps
  • Vacuums
  • Air movers
  • Dehumidifiers
  • Deodorizers

Furthermore, throughout the process of restoring your business or home, we use moisture monitoring equipment to measure, document, and complete the drying process. From the first call to the completion of our job, our goal is this: "to ensure that your property is safe, healthy, and dry."

Since each water and flood damage scenario is dramatically different, each one needs a new solution tailored for your specific conditions. But here's the thing - the overall water restoration process remains the same. Take a look at the steps below to detail our restoration process for the average water-damaged property.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Our Mold Damage Services

When a home suffers from water damage, a mold infestation can arise quickly. This can lead to a spread throughout your home in as little as 48 to 72 hours. Since mold can produce health effects, you need a pro that has the experience and training to properly resolve your mold infestation.

Do you suspect that your West Hartford business or home has a mold problem?

If that's the case, then SERVPRO of West Hartford can inspect, assess, and remediate your property.

Here's the deal - microscopic mold spores can flourish both indoors and outdoors. This makes it nearly impossible to remove all mold from a business or home. In fact, certain restoration companies advertise “mold removal” and even go so far as to guarantee to remove all mold. However, this is a complete fallacy.

Take a moment to consider the following facts:

  • Almost everywhere, indoors and outdoors, mold is present. 
  • Mold spores are microscopic and float in the air and can reach your home through windows, doors, AC systems, or even hit your clothes or a pet indoors. 
  • The spores of mold depend on moisture. When exposed to water, mold spores will quickly develop into colonies. Health effects can be created by these colonies. 
  • Any sources of water or moisture must be treated before mold remediation can begin. Otherwise, the mold might be capable of returning.
  • Mold also creates a heavy, musty odor that can lead you to areas with potential mold problems. 
  • Mold growth can be helped even by high indoor humidity. Keep the humidity of the interior below 45 percent.

Each scenario of mold damage is different and needs a specific solution, but the general method of mold remediation remains the same. The steps mentioned below demonstrate our standard method:

  • Emergency Contact - (860) 206-6141
  • Inspection and Mold Damage Assessment
  • Mold Containment
  • Air Filtration
  • Removing Mold and Mold-Infested Materials
  • Cleaning Contents and Belongings
  • Restoration

Our SERVPRO Difference

Highly Trained Experts in Restoration

Fire and smoke, water, wind and storm, mold, or biohazard, SERVPRO of West Hartford is standing by to help with your disaster repair needs in West Hartford, no matter what sort of damage you encounter. In all areas of property damage reconstruction and cleanup, our team has undergone a high degree of advanced training. At SERVPRO 's Corporate Training Center, SERVPRO employees undergo initial, ongoing, and advanced training and keep up to date on IICRC certifications.

You can be confident that every member of the West Hartford SERVPRO team has the skills and expertise to hurt your home or business property "Like it never even happened." The following is included in our training program:

Training and Certification from the IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies the cleaning and restoration industries and sets the standards. The IICRC principles and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other courses in cleaning and restoration are learned by our experts.

Education on Employee Qualification

At SERVPRO of West Hartford, we believe that it is very important to provide the following for our team and our clientele: 

  • Education For Crews 
  • Restoration of Fire Damage
  • Restoration of Water Damage
  • Cleaning Carpet and Upholstery

Initial Training for Franchise 

The basis of SERVPRO's training curriculum is a 15-day hands-on course at the SERVPRO Corporate Training Center. This course is mainly for potential franchise owners and addresses many topics related to restoration:

  • Restoration of Fire Damage
  • Restoration of Water Damage
  • Cleaning the Carpet and Upholstery
  • Mitigation of Mold Damage

E-Learning Services

Web-based training is open to all of our workers. This voluntary curriculum is meant to be an ongoing, self-paced coaching series for the employees of a franchise. At the end of each module, video presentations and support materials are accompanied by an information test. This keeps our technicians and office workers up to date with the requirements of the industry and the professional service you expect.

Classes for Continuing Education

For insurance brokers, insurance adjusters, real estate practitioners, and franchise workers, SERVPRO of West Hartford provides both credit and non-credit courses. These services are designed to enhance disaster mitigation awareness. This includes courses such as:

  • Restoration of Water Damage
  • Restoration of Fire Loss
  • Understanding Mold in the Industry of Restoration
  • Loss Control and Restorative Drying
  • Mitigation Awareness Response Seminar (non-credit course) 

24-Hour Emergency Repair Services

A disaster can strike your home or business at any moment, and sometimes without warning, such as wind, storm, flood, and fire. That's when you can get your disaster recovery started easily by calling West Hartford SERVPRO. We are ready, around the clock, to provide quick, competent, and complete emergency restoration services to make it "Like it never even happened."

We do everything to repair the damage and return you to your home or business: assess the damage, take urgent measures to prevent the disaster from getting worse, establish an action plan, pack and store your belongings, carry out thorough cleaning and rehabilitation, provide reconstruction services for houses, return your possessions, even arrange your insurance claim!

Call West Hartford SERVPRO for quick disaster relief services from experts, 24 hours a day, 7 days a week, including all holidays.

Our Payment and Insurance Plan

For a straightforward claims process, SERVPRO works with your insurance company to help manage both the insurance process and paperwork. How can you possibly beat that?

In addition to this, we also accept American Express credit cards for your convenience.

Ready to Get Started?

Tired of dealing with fire or smoke damage?

Pro tip: immediate action is required in many cleaning and restoration circumstances.

With over 1,700 franchise stores, SERVPRO is strategically placed to be quicker for any emergency. An immediate reaction helps mitigate the damage and the cost of cleaning and reconstruction.

Worried about water damage?

Water is particularly invasive, spreading rapidly through your property and being absorbed into floors, walls, furniture, etc. 

Luckily, West Hartford SERVPRO arrives quickly and begins the extraction of water right away!

Ready to get started?

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:


  • Accredited Asbestos Abatement contractor/supervisor
  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • IICRC Certified Firm
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician