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Fire & Water - Cleanup & Restoration

We Provide Coronavirus Cleaning Services

3/18/2020 (Permalink)

A graphic illustration of the coronavirus Call SERVPRO of West Hartford for proactive coronavirus cleaning. With our personnel, training, equipment and procedures, we are ready to help!

If you saw or read news coverage of a senior health care center in Kirkland, Washington at the epicenter of the early coronavirus outbreak, you may have noticed that among those performing coronavirus cleaning and disinfecting of the facility were crews from SERVPRO franchises in the Seattle area.

In response to the coronavirus crisis, SERVPRO offers proactive cleaning, sanitizing and disinfection of commercial and residential properties with the goal of minimizing the transmission of emergent viral pathogens, including the coronavirus. As the novel coronavirus, which causes Covid-19 disease, circulates the globe, SERVPRO can offer homeowners and business owners extra reassurance that their homes and facilities are clean and disinfected.

As a corporation, SERVPRO was prepared for this time of urgent need, because we have long put a premium on having the expertise, training, equipment and personnel to respond to just about any disaster—even, today, a global pandemic. With a phone call to SERVPRO of West Hartford, you can keep your family and friends, customers and employees safer from this new and uncertain threat with proactive cleaning of your business or your home.

Facts About the Coronavirus and Covid-19

Declared a pandemic on March 11, 2020 by the World Health Organization (WHO), the coronavirus outbreak has changed almost every aspect of social and business life, almost overnight. With this new virus, there are so many unknowns that it can be difficult to know how to protect yourself and your family—and for business owners, how to protect your employees and your customers.

The coronavirus is believed to spread primarily through personal contact, between people who are within about six feet of one another. This occurs through airborne respiratory droplets that are produced when an infected person coughs or sneezes. These drops travel through the air and can infect others within the sneeze or cough zone.

The Centers for Disease Control and Prevention (CDC) notes that "transmission of novel coronavirus to persons from surfaces contaminated with the virus has not been documented." However, available research suggests the coronavirus can live on surfaces from a few hours to a few days. Therefore, it may also be possible to catch the virus by touching a surface or object that has the virus on it, then touching your mouth, nose or eyes. Along with avoiding groups larger than ten people and keeping a six-foot distance from others, the most common advice from experts is to wash your hands frequently and avoid touching your face.

In this rapidly changing situation, Americans are experiencing unprecedented canceling of events and widespread closings of schools, restaurants and workplaces. “Social distancing” has become both our new word-of-the-day, and in the absence of a vaccine, the key to slowing the pandemic.

Visit the CDC’s website for the latest and most accurate information on the coronavirus and Covid-19. Because this outbreak is unfolding rapidly and unpredictably, we at SERVPRO encourage you to check back with the CDC frequently for updates.

Proactive Cleaning Is a CDC Best Practice

According to the CDC, “Cleaning of visibly dirty surfaces followed by disinfection is a best practice measure for prevention of COVID-19 and other viral respiratory illnesses in households and community settings.”

SERVPRO of West Hartford is prepared—right now—to clean, sanitize and disinfect your home or business to eradicate traces of coronavirus or other pathogens. Whether you think your structure may have been contaminated with coronavirus or not, SERVPRO of West Hartford is ready to help avoid coronavirus exposure within your building.

Understandably, while SERVPRO’s cleaning process can remove existing viral pathogens, including the coronavirus, structures we clean proactively are not protected from future coronavirus contamination if an infected person subsequently enters the building.

Proactive Cleaning for Homes and Businesses

Both homeowners and business owners hire SERVPRO for coronavirus proactive cleaning. Whether you want reassurance that your building is free from contamination or you are coping with a suspected contamination situation, rely on SERVPRO to restore your peace of mind, health and safety.

Especially in a situation where a family member has tested positive for Covid-19, you can be confident that you’ll reduce the risk of exposure for other residents of the home with our cleaning services for homeowners.

Business owners, too, can directly protect the health of their employees and customers with our proactive cleaning service. With a call to SERVPRO of West Hartford, you will be doing what you can to keep Americans—those you know and those you’ll never meet—safe as you slow the spread of coronavirus.

In the midst of this viral threat, with so much news and so many unknowns, people seek reassurance. By having your facility proactively cleaned by SERVPRO, you reassure your customers that your business is a safe place to be, even as table service at restaurants and bars may be temporarily closed down and the hours of nonessential businesses are curtailed. Hiring SERVPRO to clean and sanitize your facility makes it clear that your business is doing all it can to protect the health of your customers and the public.

These and other types of businesses can benefit from SERVPRO’s proactive cleaning, which targets the coronavirus and other pathogens:

  • Restaurants and bars
  • Retail stores
  • Offices, especially medical offices
  • Schools
  • Nursing homes, senior centers and rehabilitation facilities
  • Gyms
  • Hotels, B&Bs and other hospitality sites
  • Libraries
  • Theaters and entertainment venues
  • Apartment buildings
  • Factories and warehouses

We Were Ready for This

SERVPRO’s business model is to be prepared at all times with the expertise, equipment and staffing to respond to just about any disaster. This foresight makes us uniquely ready to provide proactive cleaning of viral pathogens for these five reasons.

Our Crews

On a day-to-day basis, we are fully staffed and prepared for your most difficult job. Our employees are trained in the use of all our equipment and cleaning products, and we keep them protected by adhering to rigorous safety training and procedures.

SERVPRO of West Hartford is one of four top-performing local SERVPRO franchises—the other three are SERVPRO of Manchester/Mansfield, SERVPRO of Glastonbury/Wethersfield and SERVPRO of Bloomfield/Enfield—that are owned and operated by Ralph and Noemi DiCristofaro. This means we can get to your job faster, and we allocate staff and equipment—including thousands of different pieces of equipment and dozens of trucks and other vehicles—as needed to tackle the really big, urgent jobs.

Our Protective Gear

We are well-supplied with the appropriate personal protective gear for the job. Our crew will wear a mid-grade protective suit If there is no indication that your facility or home has been contaminated by coronavirus, but if contamination is suspected or confirmed, they will wear a top-grade suit, which is thicker and features integrated boots and hoods. Every crewmember wears an individually fit-tested N-95 respirator to ensure complete coverage and protection.

Our Cleaning Products

To fight the coronavirus, we use hospital-grade cleaning and disinfecting products that are safe to use and effective at killing germs. In the midst of a pandemic, these products are difficult, if not impossible, for other vendors to locate. But SERVPRO, with its foresight and purchasing network, has secured a substantial supply of coronavirus-fighting cleaners and disinfectants.

Our Cleaning Process

We use two different stages of cleaning to attack coronavirus contamination. First, we seal off your home or place of business and fog it with cleaning and disinfecting agents. This delivery method, which uses electrostatic sprayers and misters, allows deep penetration into crevices that would otherwise remain untouched.

Next our crews perform hands-on cleaning and disinfecting of every flat surface in your structure, including furniture, fixtures and objects, leaving the disinfectant in place for the CDC-recommended amount of time necessary to kill disease-causing germs.

Our Coverage

You do not need to worry about any additional liability when you hire SERVPRO of West Hartford. As a professional damage restoration and cleaning company, one of more than 1,800 SERVPRO franchises across the United States, we are fully insured against coronavirus or any other hazards we may encounter on a job.

What We Clean and Disinfect

Cleaning removes the soil and dirt that harbors infectious agents, while disinfecting kills the remaining environmental pathogens. SERVPRO meets or exceeds the CDC’s guidelines to clean high-touch surfaces such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards and tablets.

We clean these and other areas of the home or business:

Throughout

  • light switches
  • doorknobs
  • floors: hard surfaces/wood
  • carpets, rugs and mats
  • hallway and stairwell handrails
  • water fountains

Kitchen/food areas

  • tables and chairs
  • countertops and tabletops
  • cabinets and pulls
  • food contact surfaces
  • paper towel/napkin dispensers
  • push doors
  • salt and pepper shakers
  • sinks and sink hardware
  • soap dispensers

Bathrooms

  • bathroom stalls
  • countertops
  • cabinets/vanities and pulls
  • grab bars
  • paper towel/napkin dispenser
  • sinks and sink hardware
  • soap dispensers
  • toilets
  • diaper-changing station

Classrooms

  • book covers and binders
  • chairs
  • computer equipment
  • countertops, tabletops and desktops
  • small hard-surface items
  • paper towel/napkin dispensers
  • sinks and sink hardware
  • soap dispensers

Offices

  • chairs
  • telephones
  • computer equipment
  • countertops, tabletops and desktops
  • lamps
  • shared office equipment

Retail space

  • shelving and racking
  • displays
  • mannequins
  • packaged inventory
  • fitting room stalls
  • tables and chairs
  • telephones
  • computer equipment and registers
  • sales counters

Other

  • fitness equipment
  • storage bins
  • lockers
  • playground equipment
  • elevator cars

Porous and Non-Porous Surfaces: Cleaning

Cleaning—using a detergent and water to physically remove germs, dirt and impurities from surfaces and objects—can remove but not necessarily inactivate viruses on porous and non-porous surfaces. But because all coronaviruses are encased in fatty envelopes, it is likely that the same soaps that break down grease can puncture that outer envelope and inactivate the coronavirus, too.

Removing coronavirus contamination from smooth surfaces is easier than getting it out of upholstery or carpeting. Porous materials that are not water-sensitive, like carpet, area rugs, upholstered items and draperies, can be wet-cleaned using a hot water extraction or preconditioner-and-rinse method. But cleaning methods typically used on water-sensitive materials, such as vacuuming or dry sponging, are not effective because they do not remove enough soil and residue.

We effectively wet-clean non-porous materials, like hard-surface floors, cabinets, countertops, doorknobs and plumbing fixtures, using a variety of SERVPRO hard-surface cleaners (general purpose) and cleaning methods.

Note: some materials, such as paper and paper products, cannot be cleaned with detergent and water without being damaged.

Non-Porous Surfaces: Disinfection

While no disinfectants have yet been tested specifically for the coronavirus, SERVPRO follows CDC recommendations that advise using a labeled hospital-grade disinfectant with claims against viruses similar to SARS (CoV-2). Our hospital-grade chemicals kill germs and disinfect non-porous surfaces or objects. We spray or mist these disinfectants and let the disinfectant remain on the surface for ten minutes, sufficient to kill germs.

We adhere to the CDC’s recommendations to use disinfecting wipes on electronic items that are frequently touched, such as phones and computers, and use additional wipes to keep the surface wet for the recommended length of contact time.

Note: not all porous surfaces (such as carpet, area rugs, upholstered items and draperies) can be disinfected.

Safety is Our Priority

SERVPRO prioritizes the health and safety of our people—our most important asset. Our workers are thoroughly trained and equipped to handle potentially contaminated areas and materials. While working, our employees don personal protective equipment, including individually-fitted N-95 respirators, appropriate protective suit with integrated hood and boots, nitrile gloves and goggles.

As we work to rid your home or place of business of coronavirus or other contamination, we frequently clean and disinfect our own tools and equipment to avoid spreading any germs.

After cleaning your building, our crew bags, removes and disposes of its waste (such as used gloves, wipes and disposable respirators), and bags up and removes towels to the SERVPRO facility for laundering.

We’re Here for You in a Time of Crisis

In just about any disaster situation, the team at SERVPRO of West Hartford has the training and experience to quickly clean up and restore your home or business. In this unique time of uncertainty and peril, we have the expertise and preparation to reassure you, your family, customers and employees that your safety and health will be protected. Call SERVPRO of West Hartford (860.216.2785) any time.

When you have suffered a disaster at your home or business, call SERVPRO of West Hartford at 860.206.6141

SERVPRO of West Hartford
100 Peters Road, Bloomfield, CT 06002
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.206.6141
24-hour emergency service

When you have suffered a disaster at your home or business, call SERVPRO of West Hartford at 860.206.6141

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