Our Cleaning Services Combat Pathogen Contamination

5/7/2020 (Permalink)

Protect your family, customers and employees with SERVPRO of West Hartford's proactive cleaning and disinfecting of homes and businesses.

Sometimes the smallest things cause the biggest problems. Pathogens—those microscopic particles such as viruses and bacteria—can lay low not only individual humans, but—left unchecked and with no available treatment—an entire society.

SERVPRO has a well-earned reputation for tackling the toughest, most urgent cleaning jobs, including biohazard cleanup of contamination such as sewage, chemicals and blood-borne pathogens. Now, as a new and devastating pathogen circulates the globe, we provide proactive cleaning, sanitizing and disinfection of commercial and residential properties. SERVPRO of West Hartford offers homeowners and business owners cleaning services with extra reassurance that their homes and facilities are clean and disinfected, with the goal of minimizing the transmission of viral and bacterial pathogens.

As a corporation, SERVPRO was prepared for this time of urgent need, because we have long put a premium on having the expertise, training, equipment and personnel to respond to just about any disaster—even, today, a global health crisis. With a single phone call to SERVPRO of West Hartford, you can keep your family and friends, customers and employees safer from a new and uncertain threat with proactive cleaning of your home or business.

Proactive Cleaning of Pathogens Is a CDC Best Practice

Viruses, in particular, spread primarily through personal contact. Transmission occurs when an infected person coughs or sneezes, producing airborne respiratory droplets that carry the virus. These drops travel through the air and can infect others within the sneeze or cough zone (generally around six feet). Therefore, medical experts advise avoiding groups larger than ten people and keeping a six-foot distance from others.

Many viruses can survive on surfaces from a few hours to a few days, making it possible to catch the virus by touching a surface or object that has the virus on it, then touching your mouth, nose or eyes. This is why experts advise washing your hands frequently and not touching your face.

According to the Centers for Disease Control and Prevention (CDC), “Cleaning of visibly dirty surfaces followed by disinfection is a best practice measure for prevention of … viral respiratory illnesses in households and community settings.” (We at SERVPRO encourage you to check back with the CDC frequently for update on the current crisis and viral pathogens.)

SERVPRO of West Hartford is prepared—right now—to clean, sanitize and disinfect your home or business to eradicate traces of viral and bacterial pathogens. Whether you suspect your structure may have been contaminated or not, SERVPRO of West Hartford is ready to help avoid exposure within your building.

Understandably, while SERVPRO’s cleaning process can remove existing viral pathogens, structures we clean proactively are not protected from future contamination if an infected person subsequently enters the building.

Cleaning and Disinfecting for Homes and Businesses

Both homeowners and business owners hire SERVPRO of West Hartford for proactive cleaning. Whether you want reassurance that your building is free from contamination or you are coping with a suspected contamination situation, rely on SERVPRO to restore your peace of mind, health and safety.

Especially in a situation where a family member has been infected with a virus, you can be confident that you’ll reduce the risk of exposure for other residents of the home with our cleaning services for homeowners.

Business owners, too, can directly protect the health of their employees and customers with our proactive cleaning service. With a call to SERVPRO of West Hartford, you will be doing what you can to keep Americans—those you know and those you’ll never meet—safe.

In the midst of a viral threat, with so many unknowns, people seek reassurance. By having your facility proactively cleaned by SERVPRO, you reassure your customers that your business is a safe place to be, even as table service at restaurants and bars may be temporarily closed down and the hours of nonessential businesses are curtailed. Hiring SERVPRO to clean and sanitize your facility demonstrates that your business is doing all it can to protect the health of your customers and the public.

These and other types of businesses can benefit from SERVPRO’s proactive cleaning, which targets viral and bacterial pathogens:

• Restaurants and bars
• Retail stores
• Offices, especially medical offices
• Schools
• Nursing homes, senior centers and rehabilitation facilities
• Gyms
• Banks
• Hotels, B&Bs and other hospitality sites
• Libraries
• Theaters and entertainment venues
• Apartment buildings
• Factories and warehouses

We Were Ready for This

SERVPRO’s business model is to be prepared at all times with the expertise, equipment and staffing to respond to just about any disaster. This foresight makes us uniquely ready to provide proactive cleaning of viral pathogens for these five reasons.

Our Crews

On a day-to-day basis, we are fully staffed and prepared for your most difficult job. Our employees are trained in the use of all our equipment and cleaning products, and we keep them protected by adhering to rigorous safety training and procedures.

SERVPRO of West Hartford is one of four top-performing local SERVPRO franchises—the other three are SERVPRO of Manchester/Mansfield, SERVPRO of Glastonbury/Wethersfield and SERVPRO of Bloomfield/Enfield—that are owned and operated by Ralph and Noemi DiCristofaro. This means we can get to your job faster, and we allocate staff and equipment—including thousands of different pieces of equipment and dozens of trucks and other vehicles—as needed to tackle the really big, urgent jobs.

Our Protective Gear

We are well-supplied with the appropriate personal protective gear for the job. Our crew will wear a mid-grade protective suit if there is no indication that your facility or home has been contaminated by a pathogen, but if contamination is suspected or confirmed, they will wear a top-grade suit, which is thicker and features integrated boots and hoods. Every crewmember wears an individually fit-tested N-95 respirator to ensure complete coverage and protection.

Our Cleaning Products

We use hospital-grade cleaning and disinfecting products that are both safe to use and effective at killing germs. These products can be difficult, if not impossible, for other vendors to locate. But SERVPRO, with its foresight and purchasing network, has secured a substantial supply of pathogen-fighting cleaners and disinfectants.

Our Cleaning Process

We use two different stages of cleaning to attack viral and bacterial contamination. First, we seal off your home or place of business and fog it with cleaning and disinfecting agents. This delivery method, which uses electrostatic sprayers and misters, allows deep penetration into crevices that would otherwise remain untouched.

Next our crews perform hands-on cleaning and disinfecting of every flat surface in your structure, including furniture, fixtures and objects, leaving the disinfectant in place for the CDC-recommended amount of time necessary to kill disease-causing germs.

Our Coverage

You do not need to worry about any additional liability when you hire SERVPRO of West Hartford. As a professional damage restoration and cleaning company, one of more than 1,800 SERVPRO franchises across the United States, we are fully insured against any hazards we may encounter on a job.

What We Clean and Disinfect

Cleaning removes the soil and dirt that harbors infectious agents, while disinfecting kills the remaining environmental pathogens. SERVPRO meets or exceeds the CDC’s guidelines to clean high-touch surfaces such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards and tablets.

We clean these and other areas of the home or business:

Throughout

• light switches
• doorknobs
• floors: hard surfaces/wood
• carpets, rugs and mats
• hallway and stairwell handrails
• water fountains

Kitchen/food areas

• tables and chairs
• countertops and tabletops
• cabinets and pulls
• food contact surfaces
• paper towel/napkin dispensers
• push doors
• salt and pepper shakers
• sinks and sink hardware
• soap dispensers

Bathrooms

• bathroom stalls
• countertops
• cabinets/vanities and pulls
• grab bars
• paper towel/napkin dispenser
• sinks and sink hardware
• soap dispensers
• toilets
• diaper-changing station

Classrooms

• book covers and binders
• chairs
• computer equipment
• countertops, tabletops and desktops
• small hard-surface items
• paper towel/napkin dispensers
• sinks and sink hardware
• soap dispensers

Offices

• chairs
• telephones
• computer equipment
• countertops, tabletops and desktops
• lamps
• shared office equipment

Retail space

• shelving and racking
• displays
• mannequins
• packaged inventory
• fitting room stalls
• tables and chairs
• telephones
• computer equipment and registers
• sales counters

Other

• fitness equipment
• storage bins
• lockers
• playground equipment
• elevator cars

Porous and Non-Porous Surfaces: Cleaning

Cleaning—using a detergent and water to physically remove germs, dirt and impurities from surfaces and objects—can remove but not necessarily inactivate viruses on porous and non-porous surfaces. However, many viruses are encased in fatty envelopes, so it is likely that the same soaps that break down grease can puncture that outer envelope and inactivate a virus, too.

Removing contamination from smooth surfaces is easier than getting it out of upholstery or carpeting. Porous materials that are not water-sensitive, like carpet, area rugs, upholstered items and draperies, can be wet-cleaned using a hot water extraction or preconditioner-and-rinse method. But cleaning methods typically used on water-sensitive materials, such as vacuuming or dry sponging, are not effective because they do not remove enough soil and residue.

We effectively wet-clean non-porous materials, like hard-surface floors, cabinets, countertops, doorknobs and plumbing fixtures, using a variety of SERVPRO hard-surface cleaners (general purpose) and cleaning methods.

Note: some materials, such as paper and paper products, cannot be cleaned with detergent and water without being damaged.

Non-Porous Surfaces: Disinfection

SERVPRO follows CDC recommendations that advise using a labeled hospital-grade disinfectant that kills germs and disinfects non-porous surfaces or objects. We spray or mist these disinfectants and let the disinfectant remain on the surface for ten minutes, sufficient to kill germs.

We adhere to the CDC’s recommendations to use disinfecting wipes on electronic items that are frequently touched, such as phones and computers, and use additional wipes to keep the surface wet for the recommended length of contact time.

Note: not all porous surfaces (such as carpet, area rugs, upholstered items and draperies) can be disinfected.

Safety is Our Priority

SERVPRO prioritizes the health and safety of our people—our most important asset. Our workers are thoroughly trained and equipped to handle potentially contaminated areas and materials. While working, our employees don personal protective equipment, including individually-fitted N-95 respirators, appropriate protective suit with integrated hood and boots, nitrile gloves and goggles.

As we work to rid your home or place of business of viral or bacterial contamination, we frequently clean and disinfect our own tools and equipment to avoid spreading any germs.

After cleaning your building, our crew bags, removes and disposes of its waste (such as used gloves, wipes and disposable respirators), and bags up and removes towels to the SERVPRO facility for laundering.

We’re Here for You in a Time of Crisis

In just about any disaster situation, the professional team at SERVPRO of West Hartford has the training and experience to quickly clean up and restore your home or business. In this unique time of uncertainty and peril, we offer the expertise and preparation to reassure you, your family, customers and employees that your safety and health will be protected. Call SERVPRO of West Hartford (860.216.2785) any time.

When you have suffered a disaster at your home or business, call SERVPRO of West Hartford at 860.206.6141

SERVPRO of West Hartford
100 Peters Road, Bloomfield, CT 06002
IICRC Certified
Ralph DiCristofaro 
Certified SERVPRO technicians
Call 860.206.6141
24-hour emergency service

When you have suffered a disaster at your home or business, call SERVPRO of West Hartford at 860.206.6141