While a family was away from their 3rd level apartment in a multi-family home in West Hartford, a storm passed through, causing a tree branch to break one of the windows in their apartment. Due to the broken window, water had gotten into the apartment, and also the live power outlets. The water in the power outlets caused a spark and started a fire that damaged all three floors of the apartment. When SERVPRO of West Hartford was called, they quickly responded and came to check out the damage that was done to all three floors. Luckily, they were able to help the families clean up the damage to the home, and help the families get their lives back to normal ASAP.